1. Introduction

iLLuSys LTD (“iLLuSys”, “we”, “our”, or “us”) is committed to protecting the privacy of visitors, clients, and users of our website and digital platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.illusys.com.ng or engage with our services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in the following ways:

a. Personal Information

• Full name
• Email address
• Phone number
• Company name
• Billing and invoicing details
• Information submitted via forms or service requests

b. Non-Personal Information

• IP address
• Browser and device information
• Pages visited and time spent
• Referring URLs

c. Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze traffic, and deliver relevant marketing content. You may disable cookies in your browser settings.

3. How We Use Your Information

• Provide and manage our services
• Respond to enquiries and support requests
• Process transactions and issue invoices
• Improve our website and offerings
• Send marketing communications (where permitted)
• Run digital advertising and remarketing campaigns
• Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only with:

• Trusted service providers (hosting, analytics, payments)
• Advertising platforms such as Google and Meta
• Regulatory or legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, or destruction.

6. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, withdraw consent, or request data portability.

8. NDPR (Nigeria Data Protection Regulation)

iLLuSys LTD complies with the Nigeria Data Protection Regulation (NDPR) 2019. Data subjects in Nigeria have the right to access, rectify, erase, or object to processing of their personal data and may lodge complaints with NITDA.

9. GDPR (UK & EU)

Where applicable, we process personal data in accordance with the UK GDPR and EU GDPR. Lawful bases include consent, contractual necessity, legal obligation, and legitimate interests.

10. International Data Transfers

Data may be processed in Nigeria, the United Kingdom, or other jurisdictions where our service providers operate, with appropriate safeguards in place.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting with a revised effective date.

13. Contact Us

iLLuSys LTD
Email: info@illusys.com.ng
Phone: +234 812 769 2417