Chat with us
The support team is always
available 24/7
Office Address
21 Ayodele Ogunkoya Street
Off Governor's Road, Ikotun, Lagos
Phone Number
(+234) 812 769 2417
Business Emails
Help support
Email support@illusys.com.ng For help with a current product or service or refer to FAQs and developer tools.
What are you looking for?
Explore our services and discover how we can help you achieve your goals
Terms and ConditionsiLLuSys LTD Terms and Conditions
Effective Date: 1 January 2025
1. About iLLuSys LTD
iLLuSys LTD (โiLLuSysโ, โweโ, โourโ, or โusโ) is a digital media, marketing, and technology company providing services including digital marketing, digital advertising, website design and development, mobile app development, branding, and digital transformation solutions.
2. Eligibility and Use of Services
By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. You agree to use our Services only for lawful purposes.
3. Scope of Services
All services are provided subject to written proposals, quotations, or service agreements defining scope, timelines, deliverables, and fees. Any services outside the agreed scope may require additional charges.
4. Intellectual Property Rights
All website content, software, designs, graphics, logos, and materials are the intellectual property of iLLuSys LTD or its licensors and are protected by applicable laws.
Client-owned materials remain the property of the client. Upon full payment, clients are granted rights to final deliverables as defined in their service agreement.
5. Client Responsibilities
- Provide accurate and complete information
- Supply content, approvals, and feedback in a timely manner
- Ensure ownership or permission for all submitted materials
6. Payments, Fees, and Invoicing
All fees are payable as stated on invoices or agreements. Deposits are non-refundable once work has commenced. Late payments may result in service suspension.
7. Refunds and Cancellations
Due to the nature of digital services, payments are generally non-refundable. Cancellations must be made in writing, and completed work remains billable.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of engagement, unless required by law.
9. Third-Party Services
Our Services may integrate third-party platforms such as Google, Meta, or hosting providers. iLLuSys LTD is not responsible for third-party services or policies.
10. Disclaimer of Warranties
All Services are provided โas-isโ and โas-available.โ We do not guarantee uninterrupted service, specific marketing outcomes, or compatibility with all third-party systems.
11. Limitation of Liability
To the fullest extent permitted by law, iLLuSys LTD shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless iLLuSys LTD from claims arising from your use of our Services, violation of these Terms, or infringement of third-party rights.
13. Data Protection and Privacy
Your use of our Services is governed by our Privacy Policy, which complies with NDPR, UK GDPR, and EU GDPR where applicable.
14. Termination
iLLuSys LTD reserves the right to terminate or suspend Services immediately if these Terms are breached or unlawful activity is detected.
15. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.
16. Changes to These Terms
We may update these Terms from time to time. Continued use of our Services constitutes acceptance of the updated Terms.
17. Contact Information
iLLuSys LTD
Email: info@illusys.com.ng
Phone: +234 812 769 2417